FAQ

1. What type of jewelry do you offer?
We offer a wide range of jewelry including locket sets, bracelets, bangles, earrings, rings, and more—perfect for both casual wear and special occasions.

2. Are your products handmade?
Yes, many of our pieces are handcrafted by skilled artisans, combining traditional techniques with modern designs.

3. Do you deliver all over Pakistan?
Yes! We deliver to all cities across Pakistan. No matter where you are, your favorite jewelry will reach you safely.

4. How long does delivery take?
Delivery usually takes 3 to 7 working days, depending on your location. We will share a tracking number once your order is shipped.

5. Do you offer cash on delivery (COD)?
Yes, we offer Cash on Delivery (COD) for your convenience across Pakistan.

6. What is your return or exchange policy?
We accept returns or exchanges within 7 days of delivery for items that are damaged, defective, or incorrect. Please make sure the item is unused and in its original packaging.

7. How can I contact your customer support?
You can reach out to us via Instagram, Facebook, or WhatsApp. Our support team is always happy to help!

8. Are your jewelry pieces hypoallergenic?
Yes, most of our jewelry is made using skin-friendly materials suitable for sensitive skin. If you have specific allergies, please contact us before ordering.

9. Will the color of the jewelry fade over time?
With proper care, our jewelry is long-lasting. We recommend keeping it away from water, perfume, and harsh chemicals to maintain its shine.

10. Can I place a custom order?
We do accept limited custom or bulk orders for events like weddings or gifts. Please message us directly to discuss your requirements.